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Create New Stream of Revenue While Outsourcing Conference Call Transcription

clock March 7, 2010 22:59 by author Administrator

Conference calls are not only used as alternative to meetings but have become an effective and affordable way of communication with so many companies looking for cost reduction. Transcription Companies assist you with the transcribing work and offer converted versions of your phone calls in a range of texts that act as permanent record. These records can be reviewed easily while you share it with all other parties involved.

Outsourcing the transcription work to an expert can lend a hand in creating new streams of revenue for your business. You have just got over with a long conference call with your prospective clients along with your team members. You might take a decision of closing big deal after the call. But later, at the time of reviewing you might realize that a lot of points raised by prospects have been missed. This is where the need of transcribing the conference calls arises.

You can avoid the tension of missing out important points raised in the conference call as the transcripts include everything discussed during a particular call. Conveniently add comments and make the notes of the important calls with the help of call transcripts. Call transcription services provided by a professional company includes sales presentations, project meetings, training classes, client meetings and team review sessions.

All you have to do is send in the recorded audio either by mail or upload it in your server so that it is downloaded by the transcription company and converted in the preferred text formats. Conference call transcription services will help you in getting away from tedious conversions of calls so that you invest your time in more important tasks related to your business. Apart from getting call transcripts made, you can also have the written e-books from the experts of a transcription company.



Securing Medical Transcription Data With HIPAA

clock February 22, 2010 18:59 by author Administrator

It is often asked what one needs to be careful while choosing an outsourcing transcription company. In the medical industry, security and privacy are extremely important. 

In outsourcing arrangements with services and healthcare vendors, you can check the vendor’s expertise and credibility by HIPAA compliance. Amongst all the rules that are stipulated by HIPAA, ones concerned with security, health care compliance and privacy are deemed to be important by outsourcing experts. The benefits include giving greater accuracy, data security, and absolute privacy for all of their patient's records and documents.

Look for a company that is HIPAA compliant and takes proper measures to ensure security, health care compliance and privacy. A good company will make sure that the sensitive information related to patients is handled with great care. From compliance training and secure systems to the confidentiality agreements, Transcription Companies cover all the aspects involved in the HIPAA regulations.

Transferred medical files should always be encrypted while moving between transcriptionists and medical providers. This will help to ensure absolute safety and privacy of the data.

Use of logged systems and high security firewalls restrict movement of information while locking it down to the system on which personnel works. You can also request the transcription company to work on your company’s servers too. They operate remotely through your computers, nullifying data theft risks. Email access is also banned or restricted for process managers working on healthcare projects while handling customer data. Access to USB and floppy drives is banned so that there is no privacy breach.

It is important to know that those who work for the company are qualified to work in the medical transcription industry. They must have knowledge of medical terms, procedures, and need to have completed training on international coding standards. Coders have various levels of expertise and experience. These coders are regularly updated with contemporary methodologies that work in the best interest of your company.

 While hiring a transcription company, one of the most important things to look at is to ensure that the company has effective safeguards to keep private information secure. Also find out if the company does check backgrounds of their employees. They should have strict rules to find out the credibility of new employees; after all you do not want your company’s sensitive work to be handled by unreliable personnel.



Transcribe Sermons/Speech for Wider Audience

clock February 12, 2010 06:05 by author Administrator

Sermons, speech and messages are valuable, precious and demand hours for preparation. Transcription can be of great help if you want your message, sermon and speech to reach masses. Expand your ways to get in touch with your audience by getting transcribed your weekly conference speeches, sermons or other types of audios into text formats.

These transcripts prove to be a blessing for all those who prefer reading, those who have hearing problems or those who do not have computers. You can tape the messages in common formats-WAV, MP3 and WMV and get them transcribed into texts without any hassles.  Get the transcripts in PDF, word document or HTML.

Many transcription companies also offer efficient translation services along with transcription facilities. If you prefer to preach in Spanish and language is becoming a barrier, contact a good transcription company. Just be comfortable and focus on listening to His voice and convey the message in the preferred languages, your transcription company will take care of the rest.

All you have to do is send your sermon notes in Spanish and the experts from a Transcription Company will translate them in English for you. Translation of sermons is a crucial task; the underlying should not get hampered. It is better to look for a company that can read and understand you message properly to be able to translate it correctly.

Speech to text conversion is done flawlessly by the experts of transcription companies. So rather than trying to manage this work within your organization, it is better to outsource it for avoiding mess and getting quality results. Choose raw transcription or the one that has been cleared. Raw translation will include literal word to word transcription. Output may include slang and other things that were part of the audio tape. The screened transcription will be the edited version of your speech.



GMR Transcription Services President in a Strategy Revealing Interview

clock January 15, 2010 17:12 by author Administrator
Bingo!!


Last Week our marketing executive Rashmi Padhi managed to corner the elusive CEO and President Ajay Prasad 

of GMR Transcription Services for a brief interview. Here’s the transcript.

Rashmi: You are now running a successful transcription business and are poised to generate 
revenue of several million dollars this year. It's been a long ride, how does it feel
Ajay: Fantastic. We have spent 1000s of hours of hard work and strategy to reach this level. 
It feels good to finally see positive results of hard work.

Rashmi: How has the ride been and how long did it take to get to this point
Ajay: Just like any business, it has been up and down. This business has many pieces, and it 
took us several years to get all the pieces working well. 
It took us four years to hit $1m revenue. We made too many mistakes to even count, which slowed 
down our growth significantly. Now we have the momentum and have enjoyed close to 100% year-over-year 
growth for the last three years.

Rashmi: It is rumored in the company that you started with just 1000 dollars. Is it true?
Ajay: Yes, it is true. I was doing marketing consulting work and I taped a client interview (4 hours of 
it). Instead of spending four hours to listen to the tape, I decided to get it transcribed. I received 
a sticker shock when I was quoted over $1,500 for transcription. I figured that I will start my own 
transcription business, charge 1/4th fee and make decent money, plus employ transcriptionists who want 
to work from their home. Internet made where they lived irrelevant. I obviously spent lot of time planning 
the business (I fancy my thinking rate at $500/hr) and figuring out how to build/launch it. But yes, I 
spend $1,000 hard cost to start this business.

Rashmi: What were the basics tenets that you laid down and have followed till date for the success of 
the company?
Ajay: This will come as no surprise -- 1) fanatic quality control of transcripts, 2) beat customer 
expectations on delivery time, 3) best customer service, 4) take care of your independent contractor 
transcriptionists -- pay them a fair wage, pay on time for their work, and reward good ones with more work 
and occasional gifts/kudos, 5) make a decent profit for the company, 6) focus on long run, not immediate 
profit 7) manage cost without sacrificing quality -- for example, majority of our transcriptionists are 
located in small town USA/Canada where wages we pay go a long way. We thus manage our cost and also have 
satisfied and happy workforce. Our wages in large cities would be on the low end of the spectrum, whereas 
it is on the middle range in small cities.
 
Rashmi: It is said that long before transcription was a truly online business you anticipated it and till
today your online strategy dominates your marketing strategy.
Ajay: When I started this business, technology needed for success of this business (access to broadband, 
computer usage, website security, transmission of voice files to transcriptionists and final transcripts 
to customers) was used only by internet savvy people. So I planned to recruit transcriptionists through
internet and find customers through internet. These people found it easy to adapt to the new process, 
and appreciate convenience and lower cost benefits of internet usage. The strategy worked even when a 
very small percentage of population had access to broadband. Now the penetration is much higher and there 
is no reason for us to change our strategy.

Rashmi: Can you share with us some of your statistics? They will serve as an inspiration of others 
wanting to set up their own transcription business.
Ajay: Anyone can build a transcription business. I had never thought of it and yet I own a successful 
transcription business. Just like any business, start with the needs of your target audience and beat 
their expectations with your product/service. Well executed plan should generate 1/2 million revenue 
during the 1st year of operation. A transcriptionist can easily start her own transcription business 
and double their income working the same number of hours as they are doing now.

Rashmi: What resources were useful for you.
Ajay: Since my business was internet based, website design and web marketing were the most important 
pieces required to start the business. Operations were the next challenge; especially getting quality 
transcription completed consistently. It frankly took me longer to succeed because I had never been a 
Transcriptionist and had no idea about the operational needs. I had a much easier time identifying customer 
needs and bringing customers (now you know why I fancy myself as an expensive strategist). A good 
transcription supervisor helped set the operations right.

Rashmi: What is the scope of transcription business
Ajay: HUGE -- IT IS A $20BILLION BUSINESS

Rashmi: Do you think your management background helped you?
Ajay: Yes and no. I have always worked for large companies before I started this business. In those 
companies people are self motivated and do not need hand holding. Here it different. I meet too many 
workers who do not see beyond their paycheck when recruiting for small business. They need different 
management style. I tried big-company style and ended up with too many deadbeats as my employees. It took 
a lot of firing and adjustment from my end to finally figure out the right style and processes.

Rashmi: Lastly, have you ever transcribed an audio?
Ajay: Never tried. It is too difficult for me.

 


Why I Get My Meetings Transcribed

clock January 4, 2010 15:25 by author Guest

I am a big business owner now. It wasn’t always this way but en route to my destination I realized the importance of outsourcing certain tasks. One of them was keeping the records of the business meetings with different clients. It included what was discussed and what was not; and following up on those. Even my usually competent secretary was making too many mistakes. I had to act before the human error factor would ruin my reputation.

But it was only after a faux pas that I decided to get my meetings transcribed with the help of the professional transcriptionists.

Getting my business meetings transcribed was the best thing that could have happened to my business. I got highest quality of services from the transcriptionists who were trained in the work and hence they met the deadlines easily. I got all my transcriptions mailed back to me in the form of MS Word documents and sent them to my clients. Wow, they were impressed with my professionalism!

Another benefit of getting the meetings transcribed was that I could just make actions notes in the margins. I began to give quality time to my business.

Today, my company still follows the policy of business transcription. Even if I am not present in some of the meetings, I can still get to know what was being discussed; and I encourage my colleagues to use the margin.

The best part of this was that I was not spending too much of additional money in the transcription. As I became experienced I bought bulk hours and saved on costs.

Transcription gave my business an edge over my competitors. In business, impressions are important. Imagine a proposal meeting with a client and you sending the transcript later on.

In my business it served as an edge. The client may have met more companies for proposals and may have even received better ones. However, the transcript spoke both of professionalism on my part and served as a reminder of the proposal discussed the day before. I also suspect that it was easier to forward my transcript through email to the boss. Hence I started getting more deals and my business grew.

The guest author is a client of GMR Transcription and a virtual office business owner.
As told to Beth Worthy.



General Transcription Tips

clock December 8, 2009 20:52 by author Administrator

Though general transcription is not tough and anyone with a good typing hand and ear can start of as a transcriptionist; accuracy does matter. It makes or breaks your reputation as a transcriptionist even if you are within a company.  General audios have materials that are full of technical, financial or specialized terminology.  This is typical of business transcription. To the managers the terminology may seem easy but transcriptionists may be unfamiliar with them. What to do?

It may be necessary to listen to words, terms, sentences or even a whole section several times in order to transcribe them properly. In such circumstances, it helps enormously if a glossary of keywords can be provided in advance or words can be spelt out while dictating. If you are working for a company you can ask for the glossary before hand especially if the client is an prior one.

However, if you are working independently and if you are working with a new customer or in a new area of business, you would be wise to get prior information about vocabulary and difficult words that may crop up. These words may not be specialist terms but may just be terms that are specific to the particular recording to be transcribed. Getting such a glossary avoids you using incorrect words throughout a document. Also, if you have a prior knowledge of a topic and information on the kind of words or names that may come up, you will find it easier to decipher words that on the first hearing you may think are audible. 

Knowing how to spell difficult names or words will help not only to make the final version of your document more accurate, but it will make your task more enjoyable. There is nothing more frustrating than hearing a word time and time again and having no way of checking whether you are transcribing it correctly. This is particularly the case with people’s names because no dictionary, specialist or otherwise will help you check the accuracy of the spelling.

If you are transcribing the recording of a meeting, you might wish to ask for a glossary, which contains the following-
#1 The name of the attendees
#2 The name of the project being discussed and related projects
#3 Name of other people and organizations who are closely involved in the project
#4 Relevant addresses, place names, property names
#5 Technical phrases, jargons, abbreviations that may be used during the course of meeting

Create your own glossaries as you work. In addition to requesting a glossary from the authors, you may find it helpful to note down, as you transcribe, any words that you find difficult to hear or spell for your own future reference. In this way, you can create your own on-going glossary that you can refer to and add to any time-in financial, medical or legal terms.



Transcription and Typing

clock November 13, 2009 17:05 by author Administrator

If you are an expert in typing and wish to add more to your income, get a transcription certification. With added qualification of transcription expertise along with adequate typing knowledge, you can have better prospects in the job sector.  

The transcription work requires taking dictated voices and then typing them to form documents. One can do the work easily if he has proper knowledge about its types and how it is to be done. There are basically three types of transcription services namely legal, medical and general. There are a lot of documents that can be given for typing to the transcriptionists. The person who decides to take up this kind of a work will have to decide on the particular field for which he wants to work. Not much of a training is required to become a transcriptionist but getting certifications can help in getting a good job.

The company you work for will require you to have knowledge of the field in which you will be working for. If the business is specialized in nature, they may ask for degrees and specializations as well. The basic thing that they would ask for will be the knowledge about the terminologies. The medical transcriptionists may need training and a good institute can easily help the students to get certifications in a few months. The medical language is a bit difficult and this is the reason why training helps. It gives you a thorough knowledge of the field. After a person finishes his training, it is possible to get online jobs knocking at your door.

If you have interest in legal transcription, you can take up legal transcription job from home. This field too requires training and certification. This is because the documents are important and need handling by an experienced person who knows the terminologies and has a basic knowledge about the laws and the legal proceedings. If you have some experience of working in the court or in some legal setting, it will be easier for you to find a good job.

The need of certification is thus highly recommended in the legal and medical transcription and typing jobs. You can choose to get this training from a reputed institute that offers online courses as well.

The transcription jobs are offered by a number of companies. You can try networking to get a job that pays you handsomely. There are websites that are meant for transcriptionists. Those websites can be the place for interaction with the other people who are into similar jobs. Also, you will get to know what certifications they have so that you too can give a boost to your career. The companies that offer jobs also hire people from these sites.

The transcription certifications will help you a lot in getting your dream job and will also teach you all the necessary skills to do the work effectively. Managing time is also one of the unique things that you can learn with the help of transcription certification programs.



Transcription Headsets

clock October 19, 2009 18:41 by author Administrator

Transcription is the process of listening to what someone dictates in a recorder and typing it into a word processing application such as Word. To do this you need various types of equipments and software. Use of headphones usually increases audibility and it helps to cut out general background noise without disturbing others.
 
The transcription industry has evolved over the years and has used various innovative technologies. Many different tools or equipments are used during the transcription process to make it timely and error-free. One such important equipment is headset. You will not able to decipher audio through computer speakers, no matter how good they are.

You will need different equipments for transcription depending on digital or tape transcription. The traditional approach is audiocassette and a transcription machine. A more recent approach is digital recording on an MP3 recorder to produce MP3 audio files and the use of transcribing software. And with both kinds of transcription, you will need quality headphones with your software.

There are a variety of headsets in all different shapes and sizes to choose from. Look at all of their features and find one that you think will be most comfortable and will sound the clearest. It is important to be sure you choose the right one for you. Depending on your work load when you get started, you may be wearing that for several hours a day. Therefore you must invest in one such headset which fits you and is comfortable for long term wearing.

You really want to muffle any outside noises or interferences while you're concentrating on your transcript so make sure your transcription headset also comes with the noise-canceling feature.

Audio enhancing is another important feature of a headset. Some audio files are recorded with low volume and even though your audio file editing programs can increase the volume, you really don't want to increase it too much digitally otherwise the sound gets distorted.

With headset also, various accessories like head set adaptors, ear cushions and headset extenders are available for comfortable transcription.

Whether you need a simple headset for transcription work or a headset with a microphone for telephone conversations and dictating notes, look around to find one which suits you and is comfortable to use.
 
You can check out some of the headsets here
-->http://cart.gmrtranscription.com/



Business Scope for Transcription Services

clock October 5, 2009 14:53 by author Administrator

With the advancement from Stone Age to 21st century, human beings have been trying to make life simpler. The information collected and developed is phenomenal but it needs to be preserved for passing it to the coming generations. Recording this data so that the coming generations can benefit from it, is a problem and consumes a lot of efforts and time. Transcription services provide a feasible solution for recording of such data.

Transcription services are used for recording the data which leads to saving of valuable time. These services play a vital role in different fields, such as law, medical sciences, and education. Transcriptions services are very much in demand in medical sector. With the growth in every sector, the need to record the data in different field has raised.

The demand of the transcription services is growing at a fast pace. It is a great career option with lucrative money. There are many courses that offer training in transcription services in various fields. The skills required for this business can be obtained online too. Better programs help the transcription business owners to enhance their efficiency and work in a systematic manner is offered by these programs.

A lot of analysts are considering transcription services sector to be very potential with a lot of scope. If the sector is developed, it will have a great demand in near future. These services focus on the reduction of work load with accelerated accuracy and efficiency. There is a great employment potential in this sector as the need of transcription services will lead to more requirements of transcriptionists. The need of transcription services is rising at a rapid speed so there is need of efficient transcription service providers for complementing the growth.

The best part about the transcription business is that it need not be necessary a full time. One can also pursue this as a part time career. You can comfortably carry out such transcription businesses from your place. The transcription business requires person to convert the audio recording in the printable documents.

This can be legal transcription, general transcription and medical transcription too. One needs to have good hold on grammar and punctuations along with typing skills. One should also have the capability to listen and also decipher thing in a correct manner.

Medical transcription business is one of the fastest growing in this industry. The demand for medical transcription service providers is increasing with the healthcare industry basing itself on insurance and detailed records that need transcription services. With the rapid changing outlook of the healthcare and the privatization of insurance sector, the need for the medical transcription services is also increasing.

Medical transcription business is a challenging and interesting career. It is a process where one has to swiftly and accurately transcribe the medical reports, operative reports, clinical reports, discharge summaries, pathology reports and consultation notes. The medical transcriptionist has to assist the specialty surgeons and physicians by formatting, transcribing, proof reading of the patient’s health. Medical transcription service caters to the client hospitals all over the globe.

There was boom in the medical transcription business some years ago and with which a lot of institutes entered in this field. For your owning medical transcription, you do not need any special IT skills. The primary skills as language and good listening skills are required with familiarity of the medical terms. There is a lot of scope in this industry because of more people getting conscious about the health.



Business Scope for Transcription Services

clock October 5, 2009 14:53 by author Administrator

With the advancement from Stone Age to 21st century, human beings have been trying to make life simpler. The information collected and developed is phenomenal but it needs to be preserved for passing it to the coming generations. Recording this data so that the coming generations can benefit from it, is a problem and consumes a lot of efforts and time. Transcription services provide a feasible solution for recording of such data.

Transcription services are used for recording the data which leads to saving of valuable time. These services play a vital role in different fields, such as law, medical sciences, and education. Transcriptions services are very much in demand in medical sector. With the growth in every sector, the need to record the data in different field has raised.

The demand of the transcription services is growing at a fast pace. It is a great career option with lucrative money. There are many courses that offer training in transcription services in various fields. The skills required for this business can be obtained online too. Better programs help the transcription business owners to enhance their efficiency and work in a systematic manner is offered by these programs.

A lot of analysts are considering transcription services sector to be very potential with a lot of scope. If the sector is developed, it will have a great demand in near future. These services focus on the reduction of work load with accelerated accuracy and efficiency. There is a great employment potential in this sector as the need of transcription services will lead to more requirements of transcriptionists. The need of transcription services is rising at a rapid speed so there is need of efficient transcription service providers for complementing the growth.

The best part about the transcription business is that it need not be necessary a full time. One can also pursue this as a part time career. You can comfortably carry out such transcription businesses from your place. The transcription business requires person to convert the audio recording in the printable documents.

This can be legal transcription, general transcription and medical transcription too. One needs to have good hold on grammar and punctuations along with typing skills. One should also have the capability to listen and also decipher thing in a correct manner.

Medical transcription business is one of the fastest growing in this industry. The demand for medical transcription service providers is increasing with the healthcare industry basing itself on insurance and detailed records that need transcription services. With the rapid changing outlook of the healthcare and the privatization of insurance sector, the need for the medical transcription services is also increasing.

Medical transcription business is a challenging and interesting career. It is a process where one has to swiftly and accurately transcribe the medical reports, operative reports, clinical reports, discharge summaries, pathology reports and consultation notes. The medical transcriptionist has to assist the specialty surgeons and physicians by formatting, transcribing, proof reading of the patient’s health. Medical transcription service caters to the client hospitals all over the globe.

There was boom in the medical transcription business some years ago and with which a lot of institutes entered in this field. For your owning medical transcription, you do not need any special IT skills. The primary skills as language and good listening skills are required with familiarity of the medical terms. There is a lot of scope in this industry because of more people getting conscious about the health.



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