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10 Hacks to Drive More Customers to Your Business

Are you seeing less customers getting excited for your small business, as compared to your competitors?

Try out these 10 tips to get started in retaining more customers.

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Are you seeing less customers getting excited for your small business, as compared to your competitors?

Try out these 10 tips to get started in retaining more customers.

Protect Your Reputation

If your reputation has taken a hit, simply pumping money into marketing won’t help. You need to be proactive in keeping your existing customers happy, because word of mouth still exists in the 21st century!

Provide Referral incentive

Some great incentives you can consider are first time customer discounts, promotions for current customers, and tiers for multiple referrals.

Refrain from Mudslinging

Marketing campaigns that portray a competitor in negative light are more likely to backfire than be successful. One should rather focus on what they have to offer and make that the highlight of their campaigns.

Giveaways Will Help

Giveaways are a good idea to be able to net more customers. You should find something you’re comfortable with giving away for free and start advertising.

Optimize Search Rank

The power of online articles, websites, and landing pages, will fetch you more customers with Search Engine Optimization (SEO) tricks. So begin in the right by tweaking your keywords and stepping up your content marketing strategy.

Collaborate With Others

Business partnerships working together can net many new customers. You can work together with another small business to complement each other’s services; taking it a step further, you can also start a referral system between the both of you.

Customer Service Is Paramount

It should be your goal to provide the best possible customer service, whether online or in person. People are more likely to remember your helpful attitude.

Use Analytics Software

Use Google Analytics to get information on the types of users coming to your website and how you can use that to your advantage. There are many other tracking software available as well, which you can use to really know your audience.

Email Marketing

For small businesses, email marketing is a great way to establish loyalty. If your customers and prospects are handing over email addresses, you get an opportunity to send out sale or event notifications.

Do Knowledge Sharing

Knowledge shares cover everything from YouTube tutorials to webinars, or speaking at local conferences. A repurpose of your presentations to place on your blogs is highly recommended.

Beth Worthy is the Director of Operations for GMR Transcription Services, Inc an Orange County, California based company that has been providing accurate and affordable transcription services since 2004. GMR Transcription has worked with over 6,400 clients spanning myriad industries and prides itself on its customer service and quick turnaround time. Their services include audio transcription, video transcription and digital transcription, as well as Spanish and Mandarin translation. Google +

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