Today, companies have recognized the important role that outsourcing plays in their quest to become leaders in their industries.
Hiring outside help to handle routine or specialized tasks improve productivity in your organization and free your employees’ time to handle the core tasks that drive your business forward. Transcription is among the tasks that you can delegate to a qualified third-party services provider.
Role of Transcription in Business
Nearly all businesses can benefit from transcription in one way or the other. For example, health and legal practitioners frequently require their clients’ information to be transcribed for reference or record keeping. The information is usually recorded orally at the courts or hospitals and has to be transcribed accurately for easy retrieval and editing in future.
Companies in other sectors may need business transcription services for various reasons. For example, board meetings or business events may be transcribed to be handed out to shareholders. Webinars can also be transcribed and formatted into PDF documents to complement a company’s content marketing efforts.
Transcribing audio and video files in-house can be difficult if you do not have qualified transcriptionists. Moreover, a lot of time that could have been spent by employees doing the core tasks of your business would be wasted.
To ensure productivity in your business, it is advisable to delegate the transcription work to a qualified business transcription services provider.
How to Properly Delegate Transcription Work
Some managers are afraid of delegating duties to other team members or hiring outside help. In most cases, managers think that delegating the tasks would lower the quality of results expected. However, nothing could be further from the truth.
Outsourcing or delegating transcription work to a qualified company can, in fact, save your business time and money. Transcription companies have trained staff with different backgrounds. The transcribers can listen to your audio or video files to write down what is said, proofread the text and format it in the manner you would like.
However, there are a couple of things you should keep in mind to successfully delegate transcription work.
i) Experience of the Company
Look for a company that has experience in transcribing the type of content you have. For example, if your dialogues have multiple speakers, the company should be able to transcribe the content properly, attributing the different speakers to the information they provided.
On the same note, you want to hire a transcription company that has experience in transcribing content related to your industry. Legal and medical professionals should hire companies that have specialized in legal and medical transcriptions respectively.
ii) Project Turn-Around-Time
Delivery time is another crucial factor to consider before hiring a transcription services provider. Find out how long the company will take to complete your tasks. Confirming the turn-around-time is especially important if you would want some audio or video files transcribed within a short time.
Established transcription companies usually have staff members from multiple time zones. Therefore, whenever you have some files that need to be transcribed urgently, you can be sure of getting the text content within a few hours.
Delegating tasks is one of the strategies that companies can take advantage of to get things done quickly and professionally. Transcription is among the routine tasks that can be delegated to a professional company rather than handled in-house.
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Beth Worthy is the Director of Operations for GMR Transcription Services, Inc an Orange County, California based company that has been providing accurate and affordable transcription services since 2004. GMR Transcription has worked with over 8,000 clients spanning myriad industries and prides itself on its customer service and quick turnaround time. Their services include audio transcription, video transcription, and digital transcription, as well as Spanish and Mandarin translation. Google +